Services Agreement
This document is an offer from Languageup
Artificial Intelligence LLC (hereinafter referred to as the “Company”,
“Service”) to registered users of the Service (hereinafter referred to as
“users”, “you”) to enter into a framework Services Agreement (hereinafter
referred to as the “Agreement”) on the terms and conditions specified below
(hereinafter referred to as the “Terms”).
2.
Conclusion of the Agreement
3.
General Terms of Provision of Services
4.
Price and Payment Procedure
1.1.
The Company provides users with information and
consulting services (hereinafter referred to as the "Services").
These Services may be delivered in various formats selected by the user and may
include:
1.1.1.
the opportunity to receive consulting services
based on the tariffs (packages) offered by the Company. These services focus on
the development of skills in the foreign languages chosen by the user, with the
added informational support and/or
1.1.2.
temporary access to materials, including
videos, texts, interactive elements, and other information resources
(hereinafter referred to as the "Materials"). These materials are
designed to enhance the user's knowledge of the selected foreign languages.
The provision of the Services is
subscription-based. This means that payment is required regardless of whether
the user utilizes the Services during the subscription period or the extent to
which the Services are used.
The Agreement is a framework agreement with
open terms. The essential terms of each individual transaction (order) are
communicated to the user online through the Service interface.
The parties agree on the terms based on the
parameters offered by the Company and selected by the user.
2.1.
To conclude the Agreement, the user must accept
these Terms by making payment for any order.
2.2.
Only a legally capable individual can conclude
the Agreement with the Company.
3.1.
The Services mentioned in paragraph 1.1.1. of
these Terms are provided in the form of providing the user with the opportunity
to use a certain number of consultations within the timeframe and in the volume
stipulated by the selected plan (package).
3.2.
Consultations are provided online using video
conferencing.
3.3.
To receive Services after payment, the user
selects the desired date and time of the consultation and confirms it in the
personal account.
3.4.
Services are provided at the user's request,
subject to the availability of free time for the consultation.
3.5.
The user has the right to reschedule and/or
cancel a scheduled consultation no later than 24 hours before it starts. In
other cases, the consultation will be considered to have taken place.
3.6.
The validity period of the package during which
the user is granted the right to receive Services is 6 months from the date of
payment. After this period, regardless of the number of consultations used, the
Services will be considered rendered, and unsolicited consultations are not
subject to return, exchange, or reschedule.
3.7.
The Services mentioned in paragraph 1.1.2 of
these Terms are rendered by providing limited-time access to the Materials via
the Verbatica mobile application.
3.8.
The period for which access to the Materials is
provided is specified in the interface. Services are paid for in full,
regardless of the time of the user's actual familiarization with the Materials.
3.9.
The content and volume of the Materials are
provided "as is". The Company does not guarantee their compliance
with the user's goals and expectations.
3.10.
The functionality provided within the Service
may be changed, supplemented, updated, and therefore their use is offered
"as is", that is, in the form and volume in which they are provided
by the Company at the time the user accesses the Service.
4.1.
The price of the Services is displayed in the
interface at the time of payment for each order.
4.2.
Payment is required as a 100% (one hundred
percent) prepayment. Orders must be paid in full and cannot be split into
partial payments or settled using multiple payment methods.
4.3.
When paying by bank card, you have the option
to save your card details in your profile. To remove a saved card, simply click
the corresponding button in your profile settings.
4.4.
You confirm and warrant that the information
provided for your bank card is accurate. You also agree to adhere to the rules
of international payment systems and the issuing bank’s requirements, including
those related to cashless payments.
4.5.
You acknowledge and accept that all actions
performed within the Service through your account, including cashless payments
made using a saved card, are considered to be made by you.
4.6.
All payment transactions on the platform are
processed by a third-party. The Service is not liable for any failures, errors,
delays, or refusals related to payments, as these are the responsibility of the
payment.
5.1.
The Company commits to making all reasonable
efforts to deliver services effectively but assumes no responsibility and will
not compensate the user for any losses resulting from the inability to use the
services due to technological malfunctions in the communication channels
through which access to the Service is provided. This includes, but is not
limited to, the user's loss of Internet access for any reason, errors,
failures, interruptions in operation or data transmission, communication line
defects, and other technical issues. The Company is also not liable for the
user's loss of access to their profile, including cases related to unauthorized
use, or for any occurrences of force majeure.
5.2.
The Company is not liable for any losses that
did not arise from its own fault, including those resulting from the user's
violation of the Service's Terms of Use, these
Terms or applicable laws.
5.3.
The Company does not guarantee that the Service
will meet the user's goals and expectations, ensure the security of data
submitted or posted by the user within the Service, or operate without
interruption or error, whether in part or in whole.
5.4.
The Company is not responsible for the transfer
or receipt of the user's funds when paying for the Services. The security,
confidentiality, and other conditions associated with the use of chosen payment
methods are governed by agreements between the user and the respective payment
entity.
5.5.
The Company reserves the right, at its sole
discretion, to restrict the user's access to the Service (or its specific
functions) or to completely block the user's profile in the event of repeated
or serious violations of the Terms of Use,
these Terms, or in cases of inappropriate behavior within the Service. The
Company may also take other actions as necessary to comply with legal
requirements or to protect the rights and legitimate interests of third
parties.
6.1.
The Agreement becomes effective upon its
conclusion as outlined in Section 2 of these Terms and shall remain in force
for an indefinite period, until terminated in accordance with the provisions of
the Agreement or applicable law.
6.2.
The Company reserves the right to amend these
Terms to the extent permitted by law, or to withdraw the offer entirely at any
time. Any changes will take effect on the date of publication of the updated
version. It is your responsibility to review the current version of the
Agreement and the conditions of each order prior to entering into the Agreement
and completing any transactions.
6.3.
By ordering services or entering into a
transaction under the Agreement after changes to the offer have taken effect,
you acknowledge and accept those changes or additions as part of the Agreement.
However, any modifications to the Agreement will
not apply to services that were ordered and paid for prior to the changes
taking effect.
6.4.
This Agreement constitutes the entire understanding between the parties
regarding its subject matter and supersedes all prior agreements,
representations, and understandings, unless otherwise specified in a separate
agreement between the parties.
6.5.
The relationship between the Company and the user under this Agreement
shall be governed by English law, unless otherwise expressly stated. Any
disputes arising under this Agreement shall be resolved by the courts in
accordance with the territorial jurisdiction at the location of the Company,
unless otherwise provided by law.
Languageup Artificial Intelligence LLC
UAE, Dubai, Deira, Abu Hail, Malak Muhammad Amin Mirza Ghafari, office
B-106